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Skillstories

Bodycare Stores

Bodycare Stores is a health and beauty retailer with 1,600 employees and a turnover of £123 million.

Bodycare Stores
9 Western Avenue
Matrix Park
Leyland
Lancashire
PR7 7NB

01772 623 400

  • Sector:
  • Employees: 1001-2500
  • Operations: UK
  • Regions: All regions
  • Turnover: 101-250m

Implementation

In conjunction with Skillsmart, Bodycare Stores have implemented an ESOL programme, using CD-ROM to assess individuals at induction, performance review or when putting staff forward for vocational qualifications. This flexible system has been tailored to suit sector specific needs with an accessible bite-sized approach. A personal progression programme is shaped encompassing basic skills and job-specific training.

Partners

Working with Skillsmart enabled retailers to take into account sector-specific needs and put together a learning programme with minimal impact on working time.

Impact

Productivity has increased dramatically and staff motivation has improved, with staff turnover being reduced by 40%, saving Bodycare Stores over £100,000 a year.

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Convened by: Business in the Community